• Reference Number : refs/049782
• Directorate : Quality Assurance
• Number of Posts : 1

• Package : R144 024.00 per annum (plus benefits)
• Enquiries : Ms Cewuka Tel no. (011) 489 0579/0830

Requirements :

• Adult Education and Training (AET/ ABET) Level 3 or equivalent Grade 10. Basic Life Support will be an added advantage. Knowledge/skills/competency: Knowledge and application of Batho Pele Principles and Six Priorities. Must be able to lift and move heavy objects. Ability to liaise with internal and external stakeholders. Ability to communicate well with people at different levels, high–level reliability. Good customer skills and competence. Sound report writing skills. Ability to handle conflict. Ability to work independently and in a team. Ability to organize and plan. Sound verbal and written communication skills. Ability to act with tact and discretion. Must be self-motivated. Ability to work under pressure. Knowledge of regulations and the legislative framework related to Patient Affairs and the ability to interpret them. Must be prepared to work shifts, which include, weekends and public holidays and extended hours are compulsory, Applicant should be prepared to undergo Medical Surveillance as an inherent job requirement.

Duties :

• Provide assistance to the supervisor in relation to the general courtesy officer functions. Ensure cleanliness and maintenance of equipment and environment in areas of responsibility and prepare for re-use to comply with the Occupational Health and Safety Act. Managing queues into the hospital and waiting areas in a professional and friendly manner. Control and maintain order in waiting areas. Direct clients to follow appropriate line. Provide information to the clients in the queue. Welcome patients and visitors. Be able to give health talks to waiting patients. Provide clean cups for water. Check environment for broken equipment. Oversee/mend helpdesk and handle relevant queries and complaints. Performing of any other duties as delegated by supervisor. Maintaining the flow of patients and welcoming people on arrival.

Notes :

• Application should be submitted strictly online (on a PDF Format only). Only online applications will be considered. Please use the reference as the subject. The new Z83 must be fully completed (please refer on the left side of Z83 special notes for clarity), it must be initialed and signed. On the Z83 the Department where position was advertised it should state Department of Health. According to Department of Public Service and Administration (DPSA) Circular 19 of 2022, applicants are not required to submit copies of qualifications and other relevant documents on application but must submit a fully completed Z83 and a detailed Curriculum Vitae only. The Curriculum Vitae should be recently updated that specifies the following: All experience should be in a chronological order indicating the position, institution and respective dates indicating the starting and ending period (DD/MM/YYYY). The information on the new Z83 must be in sync with the Curriculum Vitae. Only shortlisted candidates will be required/requested to submit certified copies of qualifications and other relevant documents on or before the interview. Personnel Suitability Checks (PSC) –Verification (Reference checks- Provide at least 3 off which one must be immediate supervisor and must be contactable, the Department shall reserve the right to conduct verification beyond names provided, where necessary. Failure to submit all the relevant information preceding the statement above will result in disqualifying the candidate. Identity verification, qualifications verification, criminal record checks, credit/financial stability checks and employment verification. If you have not been contacted within three (3) months after the closing date, please accept that your application was unsuccessful. Candidates in possession of a foreign qualification must furnish the Department with an evaluation certificate from the South African Qualifications Authority (SAQA) (Only when shortlisted). The recommended candidate may be subjected to medical surveillance as required by the Occupational Health and Safety Act, Act 5/1993. Institutions reserves the right to utilize practical exercises/tests for non-SMS positions during the recruitment process to determine the suitability of candidates for the post(s). The Department reserve the right not to fill the post. The Gauteng Department of Health is guided by the principles of Employment Equity. People with disabilities, Coloured Males, Coloured Females, Indian Females, White Males, White Females, African Females, African Males and Indian Males are encouraged to apply.

Employer : Department of Health

Location : Helen Joseph Tertiary Hospital

Closing Date : 28-05-2026

Please Notes :

• Due to the large number of applications we envisage receiving, applications will not be acknowledged. If you do not receive any response within 3 months, please accept that your application was not successful.