• Reference Number : REFS/019966
• Directorate : Corporate Services
• Number of Posts : 2

• Package : R183,279 per annum plus benefits (Level 4)
• Enquiries : Mr. Thabang Setlhare Tel: (011) 372 8600

Requirements :

• Matric / Grade 12. One year experience in a switchboard environment. Computer literacy, including email and internet skills. Good Communication skills, telephone etiquette and the ability to handle difficult customers

Duties :

• Manage all incoming and outgoing telephone calls to and from the switchboard. Answer all calls and take details of the caller, for staff messages. Provide caller with appropriate information, response, or advice on the services of g-FleeT. Analyze types of queries received and report to management on these queries. Where necessary and in the case of highly complicated enquiries, refer callers to appropriate units / section to provide adequate responses. Keep abreast on g-FleeT services and products. Maintain a high level of customer satisfaction standard. Perform any other task as delegated by the Assistant Director or the Deputy Director: Communications.

Notes :

• All shortlisted candidates will be subject to pre-employment screening (vetting). Preference will be given to women and Persons with disabilities. Applicants must utilize the new/ most recent Z83 application for employment form (compulsory) obtainable from www.dpsa.gov.za (effective from 01 January 2022), all fields in Part A to D of the Z83 form must be completed; and Part E to G noting that there is limited space provided applicants often indicate “refer to Curriculum Vitae (CV) or see attached”, this is acceptable as long as the CV has been attached and provides the required information. If the information is not provided in the CV, the applicant may be disqualified. The questions related to conditions that prevent re-appointment under Part F must be answered. Declaration must be completed and signed. Applicants are not required to submit copies of qualifications and other relevant documents on application but must submit the Z83 and a detailed Curriculum Vitae. Applications must be forwarded to Life Centre Building, 45 Commissioner Street, Marshalltown, Johannesburg, 2107 or 76 Boeing East Road, Bedfordview 2008 or 1215 Nicol Smith and Blesbok Ave, Koedoespoort 0183. For general enquiries please conduct Human Resources on 083 798 7344. NB: For assistance with online applications please email your query to e-recruitment@gauteng.gov.za. The Z83 is also compulsory for online applications. Applications received after the closing date will be disqualified. Errors and omissions will be rectified. The Department reserves the right not to fill the position. It is our intention to promote representatively (race, gender and disability) in the public service through the filling of posts and candidates whose transfer/promotion/appointment will promote representivity will be given preference. It is the Department’s intention to promote equity through the filling of all numeric targets as contained in the Employment Equity plan. To facilitate this process successfully, an indication of race, gender and disability status is required. It is the applicant’s responsibility to have foreign qualifications evaluated by the South African qualifications authority (SAQA). The Department reserves the right not to appoint. Disabled people are encouraged to apply. If you do not receive any response from us within 3 months, please accept your application was unsuccessful.

Employer : Gfleet

Location : Bedfordview

Closing Date : 16-08-2024

Please Notes :

• Due to the large number of applications we envisage receiving, applications will not be acknowledged. If you do not receive any response within 3 months, please accept that your application was not successful.