• Reference Number : REFS/019088
• Directorate : Technical Specialist
• Number of Posts : 1

• Package : R811 560 per annum (all-inclusive remuneration package)
• Enquiries : Mr. Themba Psungo, Tel: (011) 689 6980

Requirements :

• Matric plus a minimum of NQF 7 in Information Technology or System Development. 4 to 6 years’ experience in the field of technical writing. Good understanding of software development life cycle (SDLC) and ability to adapt. Writing process to match the various stages of SDLC’s requirements. Ability to translate technical terms to layman terms.

Duties :

• In this role, the primary responsibility is to prepare clear and concise documents tailored to the intended audience, focusing on application functionalities, enhancements, and updates. These documents must be original and thoroughly reviewed for language clarity, accuracy, spelling, and syntax errors. Additionally, the role involves ensuring the overall clarity, completeness, accuracy, and quality of technical documentation. This is achieved through research of available product information, interviews with both remote and local technical experts, and independent testing of technical features and Software/documentation usability. The incumbent functions as a vital member of a cross-functional software team within an agile development environment, collaborating closely with applications management, software engineers, quality assurance engineers, and support personnel to produce product documentation in accordance with established deadlines and milestones. Attendance and reporting at regular team meetings are expected, as well as the execution of technical and peer reviews of application documentation. The role requires a deep understanding of different user levels and the ability to tailor documentation to the appropriate level of technical detail. It also involves adhering to departmental standards, including templates and style guides, while providing regular status updates on projects as required by management. Coordination with other technical writers on documentation projects is essential, and the incumbent is expected to develop a working knowledge of product functional areas as assigned.

Notes :

• Applications must be submitted on the recent Z83 form (obtainable from any Public Service department or on the internet at www.dpsa.gov.za/documents) and a comprehensive CV (with detailed personal information, duties , experience and references), must be attached. The Z83 form must be completed in full, and page 2 duly signed. If Z83 and CV are not attached, your application will be disqualified (this also applies to online applications). An accurate position and reference number must be indicated on the form. Information on Z83 and CV must correspond. Z83 form must have a clear indication on part E, F and G. Applicants are not required to submit copies of qualifications; only shortlisted candidates will be required to submit certified copies and other relevant documents. Failure to submit the requested information will result in the application not being considered and deemed a regret. General information: Shortlisted candidates must be available for interviews at a date and time determined by the Gauteng Department of e-Government. The appointment is subject to positive outcomes on employment suitability checks, which include but are not limited to security clearance, security vetting, qualification/study verification, citizenship verification, financial/asset record check, previous employment verification, and criminal record. Successful candidates must obtain a positive security clearance. Applications received after the closing date as well as those who do not comply with the requirements will not be taken into consideration. If you have not received a response from this institution within three months of the closing date, please consider your application unsuccessful. The Gauteng Department of e-Government reserves the right to fill or not fill the below-mentioned post.

Employer : Department of e-Government

Location : Johannesburg

Closing Date : 17-11-2023

Please Notes :

• Due to the large number of applications we envisage receiving, applications will not be acknowledged. If you do not receive any response within 3 months, please accept that your application was not successful.