• Reference Number : refs/042698
• Directorate : Quality Assurance
• Number of Posts : 1

• Package : R 693 096.00 – R813 732.00 per annum
• Enquiries : Ms. M.A. Mahlare Tel No: 011 923 2245

Requirements :

• Grade 12 certificate with a basic R425 qualification in Nursing Degree/ Diploma or equivalent (General Nursing, Midwifery, Community Nursing, Psychiatry). Appropriate and relevant experience with a minimum of 8 years post registration of which 3 must be appropriate recognizable experience in a Quality Management position in a hospital setting. A diploma/Degree in Nursing Management and proof of SANC registration is a must. Good communication, good interpersonal relations and computer literacy are essential. Valid driver’s license will be an added advantage. Ability to perform under pressure and willing to work extended hours. Knowledge on Ideal Hospital Realisation & Maintenance Framework, its implementation and monitoring thereof including Patient Safety Incident Management, Complaints, Compliments & Suggestions Management, Patient Experience of Care, Daily Patients Opinion Survey, OHSC Early Warning System, Monitoring of Waiting Times & Clinical Audit. Familiar with Code of Conduct in the public service, and Labour Relations practices, Infection Prevention & Control and OHS policies. Knowledge regarding National Health Act, Six Quality Priorities, Annual Performance Plan and Strategic Objective of GDoH is essential.

Duties :

• Develop and maintain a patient care environment that promotes the rights of patients, advocating and facilitating proper treatment and care according to the Batho Pele Principles and other mandates to promote patient satisfaction. Management of complaints and PSI’s; and monitoring of waiting times. Willing to participate in relevant quality improvement projects and/or research. Encourage and coordinate the activities of committees in Quality Assurance Unit. Manage programmes of customer care in hospital. Assist in Managing the accreditation programme in hospital and ensure that norms and standards are adhered to. Manage the clinical audit system. Monitor and control the clinical quality improvement programmes. Ensure that institutional policies, Standard Operating Procedures and guidelines are established and implemented in line with Legislation, Policies and prescripts. Ensure continuous Quality Assurance and customer care training. Perform any other duties delegated by the supervisor.

Notes :

• Applications should be uploaded online at www.gautengonline.gov.za or http://professionaljobcentre.gpg.gov.za. No faxed application or hand delivery will be considered. Applications must be submitted on the new Z83 form. The application form is obtainable from any Public Service Department or on the internet at www.dpsa.gov.za/documents. The new Z83 must be fully completed (Please refer on the left side of Z83 special notes for clarity) and must be initialled and signed. On the Z83 application form, the Department where position was advertised should state Department of Health. According to Department of Public Service and Administration (DPSA) Circular 19 of 2022, applicants are not required to submit copies of qualifications, service certificate and other relevant documents on application. Z83 form must be accompanied by recently updated detailed Curriculum Vitae. All experience should be in a chronological order. The experience on the Curriculum Vitae must contain the institution, position and dates (DD/MM/YYYY) indicating the starting and ending period to be able to calculate the years of experience. The information on the new Z83 must be in sync/correspond with the Curriculum Vitae. Only shortlisted candidates will be required/requested to submit certified copies of qualifications, service certificate and other relevant documents on or before the interview. Candidates in possession of a foreign qualification will be required to furnish the Department with an evaluation certificate from the South African Qualifications Authority (SAQA). HR will conduct Personnel Suitability Checks (PSC) and Verification Checks. The Department reserve the right to conduct verification beyond information provided, where necessary. Failure to submit all the relevant information mentioned above except for HR verification checks, will result in the candidate being disqualified. If you have not been contacted within three (3) months after the closing date, please accept that your application was unsuccessful. The recommended candidate may be subjected to medical surveillance as required by the Occupational Health and Safety Act, Act 5/1993. Tembisa Provincial Tertiary Hospital reserves the right to utilize practical exercises/tests for non-SMS positions during the recruitment process to determine the suitability of candidates for the post(s). The Department reserve the right not to fill the post. The Gauteng Department of Health is guided by the principles of Employment Equity. People with disabilities are encouraged apply.

Employer : Department of Health

Location : Tembisa Provincial Tertiary Hospital

Closing Date : 01-04-2026

Please Notes :

• Due to the large number of applications we envisage receiving, applications will not be acknowledged. If you do not receive any response within 3 months, please accept that your application was not successful.