• Reference Number : refs/048529
• Directorate : Nursing
• Number of Posts : 1

• Package : R 337 359.00 - R 379 392.00 Grade 1 per annum (plus benefits) R411 978.00 –R 485 289.00 Grade 2 per annum (plus benefits).
• Enquiries : Ms. D. Ngwenya Tel No: 011 9516045

Requirements :

• Matric certificate, Basic qualification accredited with the SANC in terms of Government Notice R425 (i.e., Diploma/Degree in nursing) or equivalent qualification with SANC as a Professional Nurse. Current SANC license to practice. Knowledge of quality Assurance Standards, Ideal Hospital Realization & Maintenance Framework (IHRM), and depth Knowledge of Complaints, Compliments & Suggestions, and Patient Safety Incident management, patient care, including hospital policies and guidelines. Batho Pele Principles, Computer literacy, and good report writing skills. Driver's license.

Duties :

• Participate actively in the conduct of Ideal Hospital Realization & Maintenance Framework annual assessments. Participate actively in the conduct of annual Patient Experience of Care (PEC) surveys and assist in capturing results. Participate actively in the conduct of the Daily Patient Opinion Survey (DPOS) and analysing the results thereof. Interact with complainants effectively by promptly responding to complaints and adhering to timelines as outlined in complaints management guidelines. Monitoring of hospital compliance with current guidelines. Manage the complaints system in the hospital and report to the Quality Assurance Manager. Work closely with patients and staff to develop the best care based on patients’ needs and the Department of Health guidelines. Participate in training programmes and work closely with quality assurance leadership. Attend monthly quality assurance meetings. Play an important role in assisting the hospital in the achievement of departmental goals and objectives in terms of management of complaints and adhering to stipulated time frames according to guidelines. Assist in the development of Quality Improvement Plans (QIP). Participate actively in clinical audit sessions. Effective use of material resources and hospital budget.

Notes :

• Applications should be submitted strictly online at the following E-Recruitment portal: https://jobs.gauteng.gov.za. No hand-delivered, faxed, or emailed applications will be accepted. For assistance with online applications, please email your query to healthjobqueries@gauteng.gov.za. NB: Where a driver’s Licence is mandatory, an exception will be granted for people with disabilities. Application should be accompanied by a fully completed and signed new Z83 application form obtainable from any Public Service Department or on the internet at www.dpsa.gov.za/documents, plus a recently updated comprehensive Curriculum Vitae (CV), Registration Certificate with relevant professional body (HPCSA), and proof of current registration (Annual Practicing Certificate/Card). Applications without proof of a new Z83 application form, a detailed CV, a registration certificate, and proof of current registration card/certificate with the relevant professional body will be disqualified. (Shortlisted candidates will receive communication from HR to submit certified copies of educational qualifications and other relevant documents not older than 6 months on or before the day of the interview. It is the applicant’s responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA). All foreign qualifications must be accompanied by an evaluation certificate from the South African Qualifications Authority (SAQA). Correspondence will only be limited to shortlisted candidates. If you have not been contacted within 3 months of the closing date of this advertisement, please accept that your application was unsuccessful. Suitable candidates will be subjected to a personnel suitability check (criminal record, citizenship, credit record checks, qualification verification, and employment verification). Where applicable, candidates will be subjected to a skills/knowledge test. The recommended candidate may be subjected to Medical Surveillance as required by the Occupational Health and Safety Act, Act 5/1993. It is the Department’s intention to promote representivity (race, gender, and disability) in the Public Service through the filling of these posts. The Department reserves the right not to appoint/fill this post. PEOPLE WITH DISABILITIES ARE ENCOURAGED TO APPLY.

Employer : Department of Health

Location : Dr Yusuf Dadoo Hospital

Closing Date : 08-05-2026

Please Notes :

• Due to the large number of applications we envisage receiving, applications will not be acknowledged. If you do not receive any response within 3 months, please accept that your application was not successful.