• Reference Number : REFS/020243
• Directorate : Nursing: Quality Assurance
• Number of Posts : 1

• Package : R497 193.00 (per annum) (All-inclusive - package)
• Enquiries : Ms M Mthezuka-Kganakga Tel No 011 488 3790 Ms M. Maseko TEL 011 488 4732

Requirements :

• Grade 12. A basic qualification accredited with SANC in terms of Government Notice 425 (diploma/ degree) in nursing or equivalent qualification that allows registration with the SANC as a Professional Nurse. Current registration with SANC as a Professional Nurse. A minimum of 7 years appropriate/ recognisable experience in nursing after registration as Professional Nurse with the SANC in General Nursing. At least 1 year of the period referred to above must be appropriate/recognizable experience handling quality assurance matters. Added advantage – management qualification or currently studying, experience in a clinical speciality area, Knowledge Hub certificates of complaints and PSI management. Understanding of quality assurance standards and quality improvement standards to improve and sustain patient clinical outcomes, and other relevant legal frameworks such as: PAIA, National Health Act, Occupational Health and Safety Act, Patient Rights Charter, Batho-Pele principles, Public Service Regulations, Labour Relations Act, Disciplinary Code and Procedure, etc. Analytic skills to identify and manage risks associated with complaints and PSIs. Leadership, organisational, decision making and problem-solving abilities within the limit of the public sector and institutional policy framework. Interpersonal skills including public relations, negotiating, conflict handling and counselling skills. Financial and budgetary knowledge pertaining to the relevant resources under management. Insight into procedures and policies pertaining to hospital management. Computer literacy

Duties :

• Support managers and ensure compliance with Ideal Realization Hospital Maintenance Framework and Regulated Norms and Standards. Support managers in improving and upholding customer care principles. Coordinate management of complaints and PSIs in line with National guidelines. Identification of trends in complaints and patient safety incidents (PSIs), make recommendations and monitor the implementation of quality improvement plans and mitigating strategies. Participate in clinical audits. Conduct training of employees on Quality Assurance matters. Submit reports on due time. Communicate with all stakeholders, external and internal about Quality Assurance matters. Perform any other duties delegated by the supervisor.

Notes :

• Applications should be submitted at Charlotte Maxeke Johannesburg Academic Hospital, Admin Building Room 08. No. 17 Jubilee Road, Park town 2193. The new Z83 must be fully completed (please refer on the left side of Z83 special notes for clarity), it must be initialed and signed. On the Z83 the Department where position was advertised it should state Department of Health. According to Department of Public Service and Administration (DPSA) Circular 19 of 2022, applicants are not required to submit copies of qualifications and other relevant documents on application but must submit a fully completed Z83 and a detailed Curriculum Vitae. The Curriculum Vitae should be recently updated that specifies the following: All experience should be in a chronological order indicating the position, institution and respective dates indicating the starting and ending period (DD/MM/YYYY). The information on the new Z83 must be in sync with the Curriculum Vitae. Only shortlisted candidates will be required/requested to submit certified copies of qualifications and other relevant documents on or before the interview. Personnel Suitability Checks (PSC) –Verification (Reference checks- Provide at least 3 off which one must be immediate supervisor and must be contactable, the Department shall reserve the right to conduct verification beyond names provided, where necessary. Failure to submit all the relevant information preceding the statement above will result in disqualifying the candidate. Identity verification, qualifications verification, criminal record checks, credit/financial stability checks and employment verification. If you have not been contacted within three (3) months after the closing date, please accept that your application was unsuccessful. Candidates in possession of a foreign qualification must furnish the Department with an evaluation certificate from the South African Qualifications Authority (SAQA) (Only when shortlisted). The recommended candidate may be subjected to medical surveillance as required by the Occupational Health and Safety Act, Act 5/1993. Institutions reserves the right to utilize practical exercises/tests for non-SMS positions during the recruitment process to determine the suitability of candidates for the post(s). The Department reserve the right not to fill the post. The Gauteng Department of Health is guided by the principles of Employment Equity. Coloured Males, Coloured Females, Indian Males and Indian Females, African males and African Females are encouraged to apply.

Employer : Department of Health

Location : Charlotte Maxeke Johannesburg Academic Hospital

Closing Date : 25-04-2024

Please Notes :

• Due to the large number of applications we envisage receiving, applications will not be acknowledged. If you do not receive any response within 3 months, please accept that your application was not successful.