• Reference Number : REFS/035171
• Directorate : Information and Communication Technology
• Number of Posts : 1

• Package : R228 321.00 -R268 950.00 per annum (plus benefits)
• Enquiries : Mr. K. Mamatlho Tel No- 011 951 8240

Requirements :

• Grade 12 Certificate / equivalent or higher qualification. 2 – 4 years’ experience in Switchboard / Call center environment. Computer literacy, good communication and interpersonal skills. Ability to work in a team and under pressure in a changing environment. The incumbent should have good telephone etiquette and be fluent in English and other languages or multilingual. The incumbent should be able to handle confidential information.

Duties :

• The successful candidate will be expected to Handle incoming calls and transfer calls to appropriate extensions. Handle outgoing calls, making calls on behalf of Staff, keeping records, and taking messages. Keeping track of doctor’s call roster and be able to use SMS system. Assist in enquiries about telephone directory and internal units. Perform clerical duties as required by management. Comply with the Performance Management and Development System. Answer general enquiries from internal and external users. Report telephone faults to the supervisor.

Notes :

• Applications should be submitted strictly online at the following E-Recruitment portal: https://jobs.gauteng.gov.za. No hand-delivered, faxed, or emailed applications will be accepted. For assistance with online applications please email your query to healthjobqueries@gauteng.gov.za. NB: Where Driver’s Licence is mandatory, exception will be granted for people with disabilities. Application should be accompanied by a fully completed and signed new Z83 application form obtainable from any Public Service Department or on the internet at www.dpsa.gov.za/documents plus a recently updated comprehensive Curriculum Vitae (CV), Registration Certificate with relevant professional body (HPCSA) and a proof of current registration (Annual Practicing Certificate/Card). Applications without proof of a new Z83 application form, a detailed CV, registration certificate and a proof of current registration card/certificate with relevant professional body will be disqualified. (Shortlisted candidates will receive communication from HR to submit certified copies of educational qualifications and other relevant documents not older than 6 months on or before the day of the interview). It is the applicant’s responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA). All foreign qualification must be accompanied by evaluation certificate from the South African Qualification Authority (SAQA). Correspondence will only be limited to shortlisted candidates. If you have not been contacted within 3 months of the closing date of this advertisement, please accept that your application was unsuccessful. Suitable candidates will be subjected to a personnel suitability check (criminal record, citizenship, credit record checks, qualification verification and employment verification). Where applicable, candidates will be subjected to a skills/knowledge test. The recommended candidate may be subjected to Medical Surveillance as required by the Occupational Health and Safety Act, Act 5/1993. It is Department’s intention to promote representivity (race, gender, and disability) in the Public Service through the filling of these posts. The Department reserves the right not to appoint/fill this post. WOMEN AND PEOPLE WITH DISABILITY ARE ENCOURAGED TO APPLY.

Employer : Department of Health

Location : Sterkfontein Hospital

Closing Date : 04-02-2026

Please Notes :

• Due to the large number of applications we envisage receiving, applications will not be acknowledged. If you do not receive any response within 3 months, please accept that your application was not successful.