• Reference Number : Refs/020044
• Directorate : Information and Communication Technology
• Number of Posts : 1

• Package : R202 233 per annum plus benefits
• Enquiries : Mr. KJ Selomo: 012 .54 2478

Requirements :

• Matric certificate plus Call Center or NQF level 4 qualification and computer literacy certificate coupled with 1-3 years experience in Switchboard call center environment. Good communication and interpersonal skills. Ability to work in a team and under pressure in a changing environment and shifts. The incumbent should have good telephone etiquette and be fluent in English and other languages or multilingual. The incumbent should be able to apply Batho Pele Principles and be able to handle confidential information.

Duties :

• The successful candidate will be expected to update and write doctors call roster daily, handle calls, answer telephone calls, transfer calls to the appropriate extensions, make calls on behalf of staff and keep records and take messages. Answer general enquiries from internal and external users. Report telephone faults tot he supervisor. See to it that the Switchboard apparatus is handles properly to pass messages to the hospital community through the SMs platform.

Notes :

• Applications should be submitted strictly online at the following E-Recruitment portal: http://professionaljobcenter.gpg.gov.za. No hand-delivered, faxed or emailed applications will be accepted. NB: For assistance with online applications please email your query to e-recruitment@gauteng.gov.za. Application should be accompanied by a fully completed and signed new Z83 application form obtainable from any Public Service Department or on the internet at www.dpsa.gov.za/documents plus a recently updated comprehensive Curriculum Vitae (CV). Applications without proof of a new Z83 application form and detailed CV will be disqualified. Applicants must indicate the post reference number on their applications. (Shortlisted candidates will receive communication from HR to submit certified copies of educational qualifications and other relevant documents not older than 6 months on or before the day of the interview). It is the applicant’s responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA). All foreign qualification must be accompanied by evaluation certificate from the South African Qualification Authority (SAQA). Correspondence will only be limited to shortlisted candidates. Suitable candidates will be subjected to vetting and personnel pre-employment suitability checks (criminal record, citizenship, credit record checks, qualification verification and employment verification). Where applicable, candidates will be subjected to a skills/knowledge test. Medical Surveillance will be conducted on the recommended candidates. It is Department’s intention to promote representivity (race, gender, and disability) in the Public Service through the filling of these posts. The Department reserves the right not to appoint/fill this post. NB: The Public Service does not charge any fees for applying for posts. Should you be asked for a fee, please let the authorities know. PEOPLE WITH DISABILITY ARE ENCOURAGED TO APPLY.

Employer : Department of Health

Location : STEVE BIKO ACADEMIC HOSPITAL

Closing Date : 29-02-2024

Please Notes :

• Due to the large number of applications we envisage receiving, applications will not be acknowledged. If you do not receive any response within 3 months, please accept that your application was not successful.