• Reference Number : refs/023201
• Directorate : Operations
• Number of Posts : 1

• Package : R750,000 – R950,000 per annum (CTC, negotiable based on experience)
• Enquiries : For enquiries regarding this application, please contact Athimthende at info@athimthende.co.za or 084 433 7589.

Requirements :

• Minimum Requirements • National Diploma or Bachelor’s Degree in IT, Computer Science, or related discipline • 5+ years’ experience in end-user support or EUC administration, including senior-level responsibilities • Advanced knowledge of Microsoft 365, Windows 10/11, Active Directory, Intune, and Endpoint Manager • Strong experience with OS deployment (WDS, MDT), imaging tools, and patch management • Proven experience implementing endpoint security and compliance frameworks • Familiarity with ticketing and ITSM platforms (e.g. Freshservice, ServiceNow, or similar) Preferred Certifications • Microsoft Certified: Modern Desktop Administrator Associate • CompTIA Security+ or equivalent cybersecurity credential • ITIL Foundation • MDM solutions (Intune, Jamf, AirWatch) Ideal Attributes • Proactive, solutions-focused mindset with strong troubleshooting ability • Excellent communication skills and user engagement capability • Understanding of public sector ICT environments and Smart City use cases • Commitment to quality service delivery and digital inclusion

Duties :

• Role Overview The Senior EUC Engineer will manage the full stack of desktop, mobile, and collaboration platforms within MTC and for supported public-facing services. This includes overseeing device imaging, endpoint security, patch management, remote support, and user experience optimisation across the enterprise and Smart City environments. Key Responsibilities • Design and maintain secure, scalable end-user computing solutions across city departments and field teams • Manage device lifecycle: procurement, provisioning, updates, and decommissioning • Administer platforms like Microsoft Intune, SCCM, Active Directory, and Office 365 • Lead deployment of endpoint security solutions including EDR, anti-virus, and encryption • Support virtual desktop infrastructure (VDI) and remote access tools (e.g. RDS, Citrix, Azure Virtual Desktop) • Troubleshoot complex endpoint, software, and connectivity issues escalated from support teams • Implement GPOs, configuration baselines, and mobile device management (MDM) policies • Ensure compliance with ICT policies, POPIA, cybersecurity regulations, and audit standards

Notes :

• All suitably qualified candidates are encouraged to apply and will be considered. Metropolitan Trading Company applies the principles of employment equity as per National Legislation and policy guidelines and will consider designated groups in line with these requirements. While this role is open to all qualified candidates, preference may be afforded to internal applications as part of our commitment to career progression within the City of Johannesburg. Appointments will be made in accordance with the approved Employment Equity Plan to promote its equitable representation in terms of race, gender and disability.

Employer : Metropolitan Trading Company

Location : Braampark

Closing Date : 27-08-2025

Please Notes :

• Due to the large number of applications we envisage receiving, applications will not be acknowledged. If you do not receive any response within 3 months, please accept that your application was not successful.