• Reference Number : refs/023330
• Directorate : STAKEHOLDER ENGAGEMENT AND RAPID RESPONSE
• Number of Posts : 2

• Package : R 896 436.00 Per Annum (All – inclusive package)
• Enquiries : Ms Alinah Mogaswa - 072 313 8052

Requirements :

• A Matric plus an undergraduate qualification (NQF level 7) as recognized by SAQA in Public Management/Public Relations or relevant/ equivalent qualification in Customer Relations. A minimum of 3 -5 years relevant experience at an Assistant Director level within Customer Relations Environment. Possession of a valid driver’s license. SKILLS AND COMPETENCIES: The incumbent should have knowledge & understanding of Housing Code, PFMA, Housing Processes and Human Settlements programmes. Planning and organising skills, Time management skills, leadership management skills, multilingual, project management and community research. Client orientation expertise and local government understanding, supervisory skills, coordination & events management skills, risk management skills, negotiation & conflict resolution skills, policy interpretation, administration skills, facilitation and listening skills. Good verbal and written communication skills, report writing and presentation skills. Positive attitude.

Duties :

• Establish, promote and manage stakeholder engagements. Establish Project Steering Committees and Stakeholder forums. Conduct Ntirhisano & Public Participation Consultation. Prevention of service delivery disruptions. Conduct research on service delivery disruptions. Develop strategies to mitigate service delivery disruptions. Plan and coordinate interventions on service delivery disruptions. Investigate and respond to all queries received from Office of the MEC, Premiers Office, Sister Departments, Municipalities, communities, Public Protector, Human Rights Commission, Human Settlements Ombudsman. Manage service delivery and rapid response services in the Human Settlement service centres. Manage, coordinate and promote social facilitation and cohesion. Management of the Sub-Directorate. Develop, implement and maintain processes to ensure proper control of work. Compile and submit all required administrative reports.

Notes :

• No late applications will be considered. No faxed or emailed applications will be accepted. The Gauteng Department of Human Settlements promotes equal opportunity and aims to implement affirmative action measures to address the disadvantages in employment. Preference may be given to appointable applicants from the underrepresented designated groups in terms of the department’s equity plan. Candidates whose appointment will promote representativity in terms of race, disability, youth & gender will receive preference. Whites, Indians, Coloureds and Persons with disabilities are encouraged to apply. It is the applicant’s responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA). Applications should be submitted strictly online at https://jobs.gauteng.gov.za and it should be accompanied by a new Z83 and a comprehensive Curriculum Vitae (CV) only. Certified copies of qualifications, Identity and valid driver’s license (where driving/travelling is an inherent requirement of the job) will be limited to shortlisted candidates only. Correspondence will only be limited to shortlisted candidates. If you have not been contacted within 3 months of the closing date of this advertisement, please accept that your application was unsuccessful. For all SMS positions, the successful completion of the Public Service Senior Management Leadership Programme as endorsed by the National School of Government and possession of the SMS Pre-Entry Certificate is required prior to appointment. For more details on the pre-entry course visit: https://www.thensg.gov.za/trainingcourse/sms-pre-entry-programme/. Following the interview and exercise, the selection panel will recommend candidates to attend a generic management competency assessment (in compliance with the DPSA Directive on the implementation of competency-based assessments). The competency assessment will be testing generic management and development for SMS posts. The Department reserves the right not to make appointment(s) to the advertised post(s).

Employer : Department of Human Settlements

Location : Johannesburg

Closing Date : 30-09-2025

Please Notes :

• Due to the large number of applications we envisage receiving, applications will not be acknowledged. If you do not receive any response within 3 months, please accept that your application was not successful.