• Reference Number : refs/023343
  • Directorate : Stakeholder Engagement and Capacity Development
  • Number of Posts : 3
  • Package : R 325 101.00 Per Annum
  • Enquiries : Ms Alinah Moagswa - 072 313 8052

Requirements :

  • Matric plus an undergraduate qualification as recognized by SAQA in Public Management/Public Relations at NQF level 6/7. A minimum of 1-2 years relevant experience within Customer Relations Environment. Possession of a valid driver’s license. Skills & Competencies: The incumbent should have knowledge & understanding of Housing Code, Housing Processes, Human Settlements programmes, Political and Community dynamics. Multilingual. community research, environmental scoping. client orientation expertise and local government understanding. Planning and organising skills, coordination & events management skills, negotiation & conflict resolution skills, policy interpretation, administration skills. customer relation, presentation skills, training skills, report writing, problem solving and listening skills. Good verbal and written communication skills.

Duties :

  • Render and promote stakeholder engagements. Implement developed Departmental Public participation strategy and programmes. Conduct Ntirhisano & Public Participation Consultation. Provide logistical arrangement for convening of stakeholders Forum for MEC outreach programme. Prevention of service delivery disruptions. Identify research needs and trends on service delivery disruptions. Implement strategies to mitigate service delivery disruptions. Implement interventions on service delivery disruptions. Report service delivery disruption issues to internal and external stakeholders. Investigate, refer and ensure/resolve all memorandum of demands. Render service delivery and rapid response services in the Human Settlement service centres. Render and promote social facilitation and cohesion. Collect, investigate and respond to or refer all queries received timeously.

Notes :

  • No late applications will be considered. No faxed or emailed applications will be accepted. The Gauteng Department of Human Settlements promotes equal opportunity and aims to implement affirmative action measures to address the disadvantages in employment. Preference may be given to appointable applicants from the underrepresented designated groups in terms of the department’s equity plan. Candidates whose appointment will promote representativity in terms of race, disability, youth & gender will receive preference. Whites, Indians, Coloureds and Persons with disabilities are encouraged to apply. It is the applicant’s responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA). Applications should be submitted strictly online at http://professionaljobcentre.gpg.gov.za and it should be accompanied by a new Z83 and a comprehensive Curriculum Vitae (CV) only. Certified copies of qualifications, Identity and valid driver’s license (where driving/travelling is an inherent requirement of the job) will be limited to shortlisted candidates only. Correspondence will only be limited to shortlisted candidates. If you have not been contacted within 3 months of the closing date of this advertisement, please accept that your application was unsuccessful. For all SMS positions, the successful completion of the Public Service Senior Management Leadership Programme as endorsed by the National School of Government and possession of the SMS Pre-Entry Certificate is required. For more details on the pre-entry course visit: https://www.thensg.gov.za/trainingcourse/sms-pre-entry-programme/. Following the interview and exercise, the selection panel will recommend candidates to attend a generic management competency assessment (in compliance with the DPSA Directive on the implementation of competency-based assessments). The competency assessment will be testing generic management and development for SMS posts. The Department reserves the right not to make appointment(s) to the advertised post(s).

Employer : Department of Human Settlements

Location : Johannesburg

Closing Date : 30-09-2025


Criteria Questions
Do you have Matric plus an undergraduate qualification (NQF level 6/7) as recognized by SAQA in Public Management/Public Relations?
Do you have a minimum of 1-2 years relevant experience within Customer Relations Environment?
Do you have knowledge & understanding of Housing Code, Housing Processes, Human Settlements programmes, Political and Community dynamics?
Are you in possession of a valid SA drivers license?

Please Notes :

  • Due to the large number of applications we envisage receiving, applications will not be acknowledged. If you do not receive any response within 3 months, please accept that your application was not successful.