• Reference Number : refs/019277
• Directorate : Administration
• Number of Posts : 1

• Package : R 202 233.00 - R 235 611.00 per annum (plus benefits)
• Enquiries : Mr. F. Phadziri, Tel No: (011) 696 8370/8300

Requirements :

• Grade 12 or equivalent certificate, National Diploma in Information Technology. Minimum of one (1) year experience in IT Department. Must have A+, N+ certificate. Knowledge and experience in Desktop, LAN, and WAN support. Knowledge in supporting BAS, PERSAL, SAP, SRM and Microsoft package. MCSA or MCSE will be an advantage. Good written and verbal Communication skills. Valid Driver’s license will be advantageous.

Duties :

• Receive calls, make an initial assessment of a fault and provide first line Support. Log Calls on an automated system and assign to the Technician. Follow up on status and feedback to users, resolve all users on Helpdesk. Coordinate second line support and third-party support groups. Close incidents upon confirmation with Users. Maintain an effective filing system for audit trails and exception reports. Assist users on how to access and utilize local intranet and the web. Assist setting up calendars on outlook and creating personal folders on outlook. Configure email and intranet and assist cleaning up user Mailboxes. Troubleshoot printer problems. Mapping of network drives.

Notes :

• Applications should be submitted online at www.gautengonline.gov.za. No e-mailed or hand delivered applications will be accepted. A fully completed new Z83 form obtainable from any Public Service Department or on the internet www.dpsa.gov.za/documents must be attached, together with a recently updated detailed Curriculum Vitae (CV). An old Z83 will not be considered. The CV should be recently updated and specify the following: All experiences/employment history should be in a chronological order indicating the position, institution, and respective dates, indicating the starting and ending period (DD/MM/YYYY) on the CV. The information on the new Z83 must be the same with that of the CV. Candidates are required to give name of supervisor as reference and not colleagues. Shortlisted candidates will receive communication from Human Resource to submit certified copies of qualifications and other relevant documents not older than six months, on or before the day of the interview. The specific reference post number should be correctly quoted on the Z83 form. It is the applicant’s responsibility to have foreign qualifications evaluated by the South African Qualification Authority (SAQA). Failure to comply with the requirements and to submit any of the requested documents will result in the application not being considered. The Department of Health is committed to the achievement and maintenance of diversity and employment equity, especially of race, gender, and disability, therefore people with disability are encouraged to apply. If you do not receive any response within 3 months, please accept that your application was unsuccessful, due to the large number of applications envisaged. Successful candidates will be subjected to a pre-employment medical surveillance as required by Occupational Health and Safety Act 5 of 1993, security screening, reference check and vetting process and criminal records check. The institution reserves the right not to appoint.

Employer : Department of Health

Location : Gauteng College of Nursing (Bonalesedi Campus)

Closing Date : 24-11-2023

Please Notes :

• Due to the large number of applications we envisage receiving, applications will not be acknowledged. If you do not receive any response within 3 months, please accept that your application was not successful.