• Reference Number : refs/056662
• Directorate : Patient Administration
• Number of Posts : 1

• Package : R 338 106.00 per annum plus benefits
• Enquiries : Ms. L. Botha Tel No: 012 319 9945

Requirements :

• Grade 12 / Senior Certificate, with more than 5 years’ functional experience in a Patient Administration environment; or A three-year Diploma or Degree in Public Management, Public Administration or Office Administration with a minimum requirement of 3 years’ functional experience in a Patient Administration environment. Sound knowledge and understanding of the Mental Health Care Act, 17 of 2002 (MHCA); Knowledge and understanding of the Protection of Personal Information Act (POPIA) and the Promotion of Access to Information Act (PAIA); Knowledge of relevant legislation, policies, prescripts and procedures applicable to the Public Service; Knowledge and practical understanding of HIS/SAP; Knowledge of Uniform Patient Fee Schedule (UPFS) tariffs and related billing procedures; Computer literacy, including proficiency in MS Word, MS Excel, MS PowerPoint, MS Outlook and other relevant MS Office applications; Good presentation, communication and interpersonal skills; Sound knowledge of problem-solving, planning, organizing and administrative skills; Strong analytical skills, with a high level of accuracy and attention to detail; Ability to work independently and as part of a multidisciplinary team; Ability to work effectively under pressure and meet prescribed deadlines; and Willingness and ability to work shifts, including 12-hour shifts, weekends, public holidays and overtime when required.

Duties :

• The successful candidate will be responsible for, amongst others, the following: Supervise, allocate and monitor the work of administrative personnel responsible for Mental Health Care User (MHCU) admissions, discharges, transfers and other patient movements, including staff attendance, leave administration, PMDS-related processes, job descriptions and workplans; Coordinate and monitor the day-to-day patient administration functions, ensuring the accurate and timeous capturing of MHCU movements, OPD registrations, visits and appointments on HIS/SAP and compliance with prescribed patient administration procedures; Verify the completeness and accuracy of MHCU classification, admission documentation and Mental Health Care Act requirements, and coordinate administrative processes relating to the reclassification of State Patients and involuntary MHCUs, with complex matters referred to the responsible manager; Monitor patient billing and classification processes in accordance with applicable UPFS tariffs, verify information captured on HIS/SAP, facilitate the correction of identified discrepancies and monitor the completion and submission of reclassification documentation to the relevant authorities; Monitor compliance with approved HIS/SAP and downtime procedures, maintain relevant registers and conduct routine quality checks to ensure the accuracy, completeness and integrity of patient administration information; Coordinate the receipt, filing, retrieval, tracking, archiving and secure safekeeping of clinical and administrative patient files and documentation, including maintaining appropriate file-control registers; Compile, capture, verify and submit prescribed daily, weekly, monthly and periodic statistics and reports relating to admissions, discharges, transfers, patient movements and other administrative activities within the prescribed timeframes; Coordinate routine administrative liaison with the Mental Health Review Board, prosecutors, multidisciplinary teams and other relevant stakeholders regarding MHCA documentation, appeals, summonses, patient admissions and related administrative matters; Attend to routine administrative enquiries and appeals relating to MHCUs, monitor outstanding documentation and reports, and escalate complex or sensitive matters to the responsible manager; Monitor the safekeeping and administration of MHCUs’ private funds, personal kits, valuables and other entrusted property in accordance with approved policies and procedures, and maintain accurate supporting records; Monitor compliance with applicable legislation, policies, procedures, standards and departmental prescripts, identify administrative risks or discrepancies, and report matters requiring management intervention; Maintain strict confidentiality and safeguard patient, employee and institutional information in accordance with applicable legislation and departmental requirements; Promote professional, ethical, accountable and patient-centered service delivery and maintain effective working relationships with internal and external stakeholders; and Perform any other reasonable duties delegated by the responsible manager that fall within the scope of the post.

Notes :

• In line with the Department’s employments Equity Plan, preference will be given to Males all race groups and persons with disabilities are encouraged to apply. Kindly note that no payment of any kind is required when applying for posts advertised by the Gauteng Department of Health. The Department reserves the right not to fill any advertised post. Applications must be submitted strictly online via the Gauteng Department of Health E-Recruitment Portal: http://jobs.gauteng.gov.za. No hand-delivered, faxed or emailed applications will be accepted. Applications must include: A fully completed and signed new Z83 Application Form, obtainable from www.dpsa.gov.za/documents. A comprehensive Curriculum Vitae (CV). Shortlisted candidates will be required to submit certified copies of qualifications and other relevant documents (not older than six (6) months) prior to the interview. Personnel suitability checks, including criminal record, citizenship, qualification verification, financial record and previous employment/reference checks, will be conducted before appointment. Applicants in possession of foreign qualifications must submit an evaluation certificate issued by the South African Qualifications Authority (SAQA). Candidates will be subjected to Medical Surveillance in accordance with the Occupational Health and Safety Act, 1993 (Act No. 85 of 1993), where applicable. The Department is committed to promoting representativity (race, gender and disability) in the Public Service through the filling of these posts. Preference will be given to South African citizens. Due to the large volume of applications expected, receipt of applications will not be acknowledged. If you have not been contacted within three (3) months after the closing date, please consider your application unsuccessful.

Employer : Department of Health

Location : Weskoppies Hospital

Closing Date : 02-10-2026

Please Notes :

• Due to the large number of applications we envisage receiving, applications will not be acknowledged. If you do not receive any response within 3 months, please accept that your application was not successful.