• Reference Number : refs/056037
• Directorate : Corporate Services
• Number of Posts : 3

• Package : R237 453.00-R279 708.00 per annum plus benefits.
• Enquiries : Mr. S. Baloyi, Tel No: 011 923 2093

Requirements :

• Matric certificate or NQF level 4 qualification and computer literacy certificate coupled with 18-months experience in hospital help desk environment. Good communication and interpersonal skills. Ability to work in a team and under pressure in a changing environment and shifts. The incumbent should have good telephone etiquette and be fluent in English and other languages or multilingual. The incumbent should be able to apply Batho Pele Principles and be able to handle confidential information.

Duties :

• The successful candidate will be expected to update and write doctors call roster daily, handle calls, answer telephone calls, transfer calls to the appropriate extensions, make calls on behalf of staff and keep records and take messages. Answer general enquiries from internal and external users. Report telephone faults to the supervisor. See to it that the Switchboard apparatus is handles properly to pass messages to the hospital community through the SMS platform.

Notes :

• Applications should be submitted strictly online (Please upload Z83 form) at the following E-Recruitment portal: http://jobs.gauteng.gov.za. No hand-delivered, faxed, or emailed applications will be accepted. For assistance with online applications please email your query to healthjobqueries@gauteng.gov.za. NB: Where Driver’s License is mandatory, exception will be granted for people with disabilities. Application should be accompanied by a fully completed and signed new Z83 application form obtainable from any Public Service Department or on the internet at www.dpsa.gov.za/documents plus a recently updated comprehensive Curriculum Vitae (CV). Applications without proof of a new Z83 application form and detailed CV will be disqualified. (Shortlisted candidates will receive communication from HR to submit certified copies of educational qualifications and other relevant documents not older than 6 months on or before the day of the interview). It is the applicant’s responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA). All foreign qualification must be accompanied by evaluation certificate from the South African Qualification Authority (SAQA). Correspondence will only be limited to shortlisted candidates. Suitable candidates will be subjected to a personnel suitability check (criminal record, social media, citizenship, credit record checks, qualification verification and employment verification). Where applicable, candidates will be subjected to a skills/knowledge test. The recommended candidate may be subjected to Medical Surveillance as required by the Occupational Health and Safety Act, Act 5/1993. It is Department’s intention to promote (race, gender, and disability) in the Public Service through the filling of these posts. The Department reserves the right not to appoint/fill this post. WOMEN AND PEOPLE WITH DISABILITY ARE ENCOURAGED TO APPLY.

Employer : Department of Health

Location : Tembisa Provincial Tertiary Hospital

Closing Date : 14-08-2026

Please Notes :

• Due to the large number of applications we envisage receiving, applications will not be acknowledged. If you do not receive any response within 3 months, please accept that your application was not successful.