• Reference Number : refs/056661
• Directorate : Case Management Office
• Number of Posts : 1

• Package : R 338 106.00 per annum plus benefits
• Enquiries : Ms. MR Ledwaba Tel: 012 319 9667

Requirements :

• A three-year Diploma or Degree in Public Management, or Public Administration with a minimum requirement of 3 years’ functional experience in patient administration experience environment. Knowledge and understanding of the Mental Health Care Act, 17 of 2002, and its application within a mental health care environment; Knowledge of the Uniform Patient Fee Schedule (UPFS) and applicable patient classification and billing principles; Knowledge of the Protection of Personal Information Act (POPIA) and the Promotion of Access to Information Act (PAIA); Knowledge of relevant legislation, policies, procedures, prescripts and administrative requirements applicable to the Public Service; Knowledge and practical experience in the use of HIS/SAP will be an added advantage; Computer literacy, including proficiency in MS Word, MS Excel, MS PowerPoint, MS Outlook and other relevant MS Office applications; Demonstrated ability to work independently, professionally and accountably, with a high degree of integrity and credibility; Good verbal and written communication skills; Strong interpersonal and stakeholder-management skills; Good report-writing and presentation skills; Sound problem-solving, planning, organizing and administrative skills; Strong analytical skills, accuracy and attention to detail; Ability to manage competing priorities and meet deadlines; and Ability and willingness to work effectively under pressure.

Duties :

• The successful candidate will be responsible for, amongst others, the following: Supervise, allocate and monitor the work of administrative personnel within the ward environment to ensure effective and efficient service delivery; Provide guidance, coaching and on-the-job training to administration clerks and monitor compliance with prescribed administrative procedures; Coordinate staff leave administration and provide administrative support in respect of PMDS processes and submissions; Coordinate and monitor the implementation of approved Quality Improvement Plans (QIPs) in the ward environment; Monitor compliance with applicable departmental policies, procedures, standards and administrative requirements; Monitor and ensure the accurate and timeous capturing of all Mental Health Care User (MHCU) admissions, discharges, transfers and other movements on the HIS/SAP system; Verify that the correct patient classification is applied during admission and other relevant patient administration processes; Verify patient documentation for completeness and compliance with the Mental Health Care Act, 17 of 2002, and applicable administrative requirements; Coordinate the receiving, recording, processing and safe handling of discharge files; Attend to medical report requests, maintain relevant registers and conduct follow-ups on outstanding requests; Capture ICD-10 codes from discharge documentation for audit and reporting purposes; Monitor the accuracy, completeness, confidentiality and safekeeping of patient administration records and documentation; Compile, capture, verify and maintain accurate unit statistics and ensure their submission to relevant stakeholders within prescribed timeframes; Compile and submit prescribed daily, weekly, monthly and periodic administrative reports; Conduct routine quality assurance checks on patient administration data and identify discrepancies for correction or escalation; Monitor administrative processes and identify operational gaps requiring attention by the responsible manager; Monitor the availability and utilisation of operational resources within the unit; Coordinate the requisition, receipt and storage of approved consumable items, including stationery, cleaning materials and other operational supplies, in accordance with prescribed procedures and minimum/maximum stock levels; Maintain accurate records of supplies and monitor stock levels to support effective resource utilisation; Liaise with relevant internal stakeholders on routine Case Management, patient administration and ward administration matters; Maintain accurate, secure and up-to-date administrative records and ensure that information is readily retrievable when required; Maintain strict confidentiality and safeguard patient and institutional information in accordance with applicable legislation, policies and departmental prescripts; Promote professional, ethical, accountable and patient-centered service delivery; and Perform any other reasonable duties delegated by the responsible manager that fall within the scope of the post.

Notes :

• In line with the Department’s employments Equity Plan, preference will be given to Males all race groups and persons with disabilities are encouraged to apply. Kindly note that no payment of any kind is required when applying for posts advertised by the Gauteng Department of Health. The Department reserves the right not to fill any advertised post. Applications must be submitted strictly online via the Gauteng Department of Health E-Recruitment Portal: http://jobs.gauteng.gov.za. No hand-delivered, faxed or emailed applications will be accepted. Applications must include: A fully completed and signed new Z83 Application Form, obtainable from www.dpsa.gov.za/documents. A comprehensive Curriculum Vitae (CV). Shortlisted candidates will be required to submit certified copies of qualifications and other relevant documents (not older than six (6) months) prior to the interview. Personnel suitability checks, including criminal record, citizenship, qualification verification, financial record and previous employment/reference checks, will be conducted before appointment. Applicants in possession of foreign qualifications must submit an evaluation certificate issued by the South African Qualifications Authority (SAQA). Candidates will be subjected to Medical Surveillance in accordance with the Occupational Health and Safety Act, 1993 (Act No. 85 of 1993), where applicable. The Department is committed to promoting representativity (race, gender and disability) in the Public Service through the filling of these posts. Preference will be given to South African citizens. Due to the large volume of applications expected, receipt of applications will not be acknowledged. If you have not been contacted within three (3) months after the closing date, please consider your application unsuccessful.

Employer : Department of Health

Location : Weskoppies Hospital

Closing Date : 02-10-2026

Please Notes :

• Due to the large number of applications we envisage receiving, applications will not be acknowledged. If you do not receive any response within 3 months, please accept that your application was not successful.