• Reference Number : refs/045326
• Directorate : IT Management
• Number of Posts : 1

• Package : R228 321.00 per annum (Plus benefits)
• Enquiries : Mr. Setai R (016 930 3354)

Requirements :

• The successful candidate should have Grade 12 certificate plus a 3-year National Diploma (NQF6) in Information Technology MCSE, A+ and N+. A minimum of 1-2 Years’ Experience in desktop support would be added an advantage. Knowledge: Information Technology. Service level agreement management. Quality Management. GPG’s regulations, policies and procedures. Customer relationship management. Skills: Technical skills. Planning & organizing. Reasoning skills. Analytical. Decision making. Problem solving. Verbal and Written Communication. Advance Computer Literacy. Innovation and Continuous Improvement. Report Writing Skills. Customer Service Skills. Information Management.

Duties :

• Perform hands-on fixes at the desktop level. Install and upgrade software, install hardware. Implement file backups and configure system and applications. Perform preventative maintenance. Check and clean workstations, printer and peripherals. Analyse information and evaluate results to choose the best solution and solve problem. Provide telephony support services including support of Departmental mobile phones. Coordinate the repairing and replacing of hardware equipment’s. Assist in coordinating special projects including network related. System installation, backup, maintenance and problem solving. Assist and provide support on WAN/LAN and other technology as requested. Updating anti-virus definition files. Monitoring network servers and providing internet and intranet user support. Produce statistics and management reports relating to the regional office. Take ownership of user problems and follow up the status of problem on behalf of the user. Provide basic training MS office application used within the organization. Logging calls on Track-it system if and when helpdesk operator is not available. Provide IT audits for all IT equipment. Coaching and Mentoring learners and interns. Provide technical support of all transversal applications. Interpret and translate customer requirements. Perform quality checks & escalate calls. Document problems and resolutions. Participate in all IT projects.

Notes :

• Applications should be uploaded online at www.gautengonline.gov.za or http://professionaljobcentre.gpg.gov.za. No faxed application or hand delivery will be considered Applications must be submitted on the new Z83 form. The application form is obtainable from any Public Service Department or on the internet at www.dpsa.gov.za/documents. The new Z83 must be fully completed (Please refer on the left side of Z83 special notes for clarity) and must be initialed and signed. On the Z83 application form, the Department where position was advertised should state Department of Health. According to Department of Public Service and Administration (DPSA) Circular 19 of 2022, applicants are not required to submit copies of qualifications, service certificate and other relevant documents on application. Z83 form must be accompanied by recently updated detailed Curriculum Vitae. All experience should be in chronological order. The experience on the Curriculum Vitae must contain the institution, position and dates (DD/MM/YYYY) indicating the starting and ending period to be able to calculate the years of experience. The information on the new Z83 must be in sync/correspond with the Curriculum Vitae. Only shortlisted candidates will be required/requested to submit certified copies of qualifications, service certificate and other relevant documents on or before the interview. Candidates in possession of a foreign qualification will be required to furnish the Department with an evaluation certificate from the South African Qualifications Authority (SAQA). HR will conduct Personnel Suitability Checks (PSC) and Verification Checks. The Department reserves the right to conduct verification beyond information provided, where necessary. Failure to submit all the relevant information mentioned above with the exception of HR verification checks will result in the candidate being disqualified. If you have not been contacted within three (3) months after the closing date, please accept that your application was unsuccessful. The recommended candidate may be subjected to medical surveillance as required by the Occupational Health and Safety Act, Act 5/1993. Sebokeng Hospital reserves the right to utilize practical exercises/tests for non-SMS positions during the recruitment process to determine the suitability of candidates for the post(s). The Department reserves the right not to fill the post. The Gauteng Department of Health is guided by the principles of Employment Equity. Kindly note that No payment of any kind is required when applying for posts advertised by the department within the Institution/hospital. PEOPLE WITH DISABILITIES ARE ENCOURAGED TO APPLY.

Employer : Department of Health

Location : Sebokeng Hospital

Closing Date : 07-04-2026

Please Notes :

• Due to the large number of applications we envisage receiving, applications will not be acknowledged. If you do not receive any response within 3 months, please accept that your application was not successful.